Manufacturer profile · Verified
MagicLab
Headquarters: Wuxi, China
Service status ⚫ No EU service point identified
Full official English warranty terms exist (12-month, 24 exclusions, 6-month EOL notice) but define Region=China — not applicable to European buyers.
European service points
Not published (official English policy defines Region=China — the terms’ scope is the China region only).
Source: https://www.magiclab.top/en/policy · 2026-08-26 · E1
Warranty terms
Official English terms in full: 12-month warranty from delivery date; 24-item exclusion list (overload/dust ingress/liquid ingress/self-inflicted damage in dev mode etc.); disputes answered within 5 working days.
Source: https://www.magiclab.top/en/policy · 2026-08-26 · E1
Spare parts
Post-warranty: 2 years of spare parts at preferential market price; 6-month written notice + 8-week order window before end-of-production.
Source: https://www.magiclab.top/en/policy · 2026-08-26 · E1
Repair path
Return-to-factory / replacement / repair-or-replace at seller’s discretion; transport risk and cost of replacements borne by seller.
Source: https://www.magiclab.top/en/policy · 2026-08-26 · E1
Certification & compliance
Not published
Source: Not published · 2026-08-26
European contact
Not published
Source: Not published · 2026-08-26