Manufacturer profile
Segway Navimow
Headquarters: Beijing, China
European service points
Belgian official store (be.navimow.com) in operation; multiple European sites.
Source: https://be.navimow.com/ · 2026-08-25 · E2
Warranty terms
Component-level: machine 2 years, battery/power 1 year, blades are consumables not covered. Extended warranty purchasable only in EU (within 60 days of activation, same country as purchase, non-transferable).
Source: https://navimow.segway.com/pages/navimow-limited-warranty-policy · 2026-08-25 · E2
Spare parts
Complete official parts system.
Source: https://navimow.segway.com/pages/navimow-limited-warranty-policy · 2026-08-25 · E2
Repair path
Official service process (warranty policy §2); warranty can transfer to a replacement device after SN change.
Source: https://navimow.segway.com/pages/navimow-limited-warranty-policy · 2026-08-25 · E2
Certification & compliance
GDPR compliance terms written into extended-warranty policy.
Source: https://be.navimow.com/pages/extended-warranty-policy · 2026-08-25 · E2
European contact
be.navimow.com and navimow.segway.com support systems.
Source: https://be.navimow.com/ · 2026-08-25 · E2