Manufacturer profile · Verified
Pudu Robotics
Headquarters: Shenzhen, China
Service status 🟠 Pre-order / distributor-led
PUDU Care on-site service packages are listed for the US and Canada only; European coverage is distributor-led.
European service points
No self-operated EU service network published. Distribution-led; iServe (Malta) lists EMEA support.
Source: https://www.pudurobotics.com/uk/support · 2026-08-25 · E2
Warranty terms
1-year machine warranty (UK support page); PUDU Care extended warranty add-on available for +2 years.
Source: https://www.pudurobotics.com/uk/support · 2026-08-25 · E2
Spare parts
Free spare parts within warranty via distributor; chargeable out of warranty. No EU parts-warehouse location published.
Source: https://iserv.com.mt/support/warranty · 2026-08-25 · E2
Repair path
Remote-first support with distributor on-site service; return-to-factory terms not published.
Source: https://www.pudurobotics.com/en/pudu-care · 2026-08-25 · E2
Certification & compliance
Not published
Source: Not published · 2026-08-25
European contact
Official support page; techservice@pudutech.com; distributor iServe support@iserve.com.mt.
Source: https://www.pudurobotics.com/uk/support · 2026-08-25 · E2