Manufacturer profile · Verified
1X
Headquarters: Palo Alto, Norway/USA
Service status ⚫ No EU service point documented
1X is a Norwegian company, but its NEO delivery sequence is US Q3-2026 → Canada Q4-2026 → international 2027, so Europe is not yet purchasable. No EU service point is documented.
European service points
Norway (manufacturer origin); NEO not purchasable in Europe before 2027.
Source: https://botinfo.ai/ · 2026-08-26 · E2
Warranty terms
Purchase programme ($20,000): warranty term appears as 1 year in one source and 3 years under an Early Access programme in another — the official site does not yet reconcile the two. Subscription ($499/month) includes hardware replacement.
Source: https://botinfo.ai/ vs https://blog.robozaps.com/ · 2026-03 · E3
Spare parts
Not published.
Source: Not published · 2026-08-26
Repair path
Subscription includes hardware replacement; purchase-programme repair path not published.
Source: https://botinfo.ai/ · 2026-08-26 · E2
Certification & compliance
Not published.
Source: Not published · 2026-08-26