Manufacturer profile · Verified
AgiBot
Headquarters: Shanghai, China
Service status 🟠 Pre-order / distributor tier
AgiBot has a registered Europe president (William Shi), a Munich joint launch with Minth Group (2026-02), and UK retail deployment; service is led remotely from China with distributors alongside.
European service points
Europe president William Shi registered; Germany (Munich) joint launch with Minth Group; UK Milton Keynes retail deployment; Italy/Germany/Spain partnerships expanding.
Source: https://agibot.com/article/231/detail/43 · 2026-08-26 · E2
Warranty terms
A2/A2-W/A3 all-series 12 months (official overseas after-sales policy); X2 via distributor 8 months (RobotShop).
Source: https://agibot.com/filepage/292 · 2026-08-26 · E2
Spare parts
Repair action issued within 7 working days after remote diagnosis; in-warranty parts free.
Source: https://agibot.com/filepage/292 · 2026-08-26 · E2
Repair path
Remote → return-to-factory or authorized repair point → whole-unit replacement if unfixable; 30-minute first response (7×12h, Chinese hotline +86).
Source: https://agibot.com/filepage/292 · 2026-08-26 · E2
Certification & compliance
A2 Ultra holds CR / CE-MD / CE-RED / FCC (four international certifications, per distributor’s citation of the manufacturer).
Source: https://asipartner.com/ · 2026-08-26 · E3
European contact
William Shi (Europe president); distributors in IT/DE/ES expanding.
Source: https://agibot.com/ · 2026-08-26 · E2