Manufacturer profile · Verified
Unitree
Headquarters: Hangzhou, China
Service status ⚫ No EU service point identified
Return to China; buyer pays outbound shipping. No on-site service for end-user products.
European service points
No European service-point information published.
Source: https://dev-z1.unitree.com/appendix/service.html · 2026-08-25 · E2
Warranty terms
1-year machine warranty; no on-site service for end-user products; customer bears return shipping.
Source: https://dev-z1.unitree.com/appendix/service.html · 2026-08-25 · E2
Spare parts
Replacement parts committed to ship within 20 days of receiving the faulty part.
Source: https://dev-z1.unitree.com/appendix/service.html · 2026-08-25 · E2
Repair path
Return-to-factory (China). Extended service purchasable out of warranty.
Source: https://dev-z1.unitree.com/appendix/service.html · 2026-08-25 · E2
Certification & compliance
Not published
Source: Not published · 2026-08-25